Clear answers before booking

Frequently Asked Questions

Find clear answers about pricing, booking, family travel, senior travel, luggage, routes and custom stops.

General questions

Pricing, booking, travel and safety.

Is an availability request a confirmed booking?

No. Sending the date and number of days on WhatsApp is an availability request only. A booking is confirmed after the vehicle, trip details, total payable amount, payment schedule and applicable policies are confirmed through the verified booking channel and the required booking payment is received.

What is the standard outstation price?

The vehicle rate is ₹50 per kilometre with minimum billing of 250 kilometres per day, giving a minimum daily vehicle charge of ₹12,500. Tolls, parking, permits, statutory taxes and applicable charges are additional.

Is this a medical transport service?

No. Senior-friendly planning does not replace an ambulance, medical escort or clinical transport.

Can we request custom stops?

Yes. Requested stops are reviewed for safe access, route feasibility, driver duty and schedule impact.

Is décor or an attendant included in the ₹12,500 rate?

No additional service should be assumed. Décor, attendant or waiter requirements, cleaning scope and third-party services are included only when specifically listed in the confirmed booking.

How are customer reviews published?

Reviews are published only when linked to a completed booking and approved by the customer.

Experience questions